Piping Hot Plumbing & Heating
Concept / demoPlumbing & heating, Suffolk
An independent redesign concept for a long-established plumbing company. I kept the existing branding and explored one question: how quickly can a customer decide to call?

BeforeAfterWhat changed
- Phone number in reach at all times
- Click-to-call sits in the header and repeats after every section, so nobody has to hunt for it on a phone.
- Services made scannable
- Long paragraphs became short service blocks a homeowner can read in ten seconds.
- Proof moved up the page
- Accreditations, years in business and reviews now appear before the fold instead of buried on a sub-page.
- Rebuilt for phones first
- The old layout collapsed awkwardly on mobile. The concept makes calling and scanning services straightforward on a smaller screen.
An independent concept, clearly labelled so the design can be judged without implying a client relationship or measured result.
